At B Jones, we want your shopping experience to be smooth from start to finish. Below you’ll find all the details you need to know about how we process, ship, and deliver your order.
Order Processing
- All orders are carefully packed and prepared within 1–2 business days after your purchase has been confirmed.
- Order Cut-Off Time: Orders placed before 5:00 PM (CST) are prioritized for next-day processing.
- Orders placed after 5:00 PM, on weekends, or on holidays will begin processing the following business day.
- Processing times may be slightly longer during high-demand seasons or special promotions, but we’ll always do our best to keep things moving quickly.
- Shipping Destinations
We currently ship to all 50 U.S. states and Washington, D.C. Unfortunately, we do not offer international shipping at this time.
Shipping Options & Rates
Standard Shipping
- Delivery Time: 5–7 business days
- Cost: Free on all orders
Expedited Shipping
- Delivery Time: 3–5 business days
- Cost: $4.99 USD
Delivery times are estimates and may vary depending on your location, weather conditions, or carrier delays beyond our control.
Carriers We Trust
To make sure your order arrives safely and on time, we work with reliable shipping partners, including
- USPS
- UPS
- FedEx
- DHL Express
- Amazon Shipping
- Regional carriers such as LaserShip and OnTrac
Once your order has been shipped, you will receive an email with tracking details so you can follow your package every step of the way.
Local Pickup
If you’re located nearby, you’re welcome to collect your order directly from us:
B Jones Pickup: 1655 N Alpine Rd, Rockford, IL 61107
We’ll email you as soon as your order is ready for pickup. Both in-store and curbside options are available for your convenience.
Digital Gift Cards
Gift cards purchased through our website are delivered instantly to your email inbox. Since these are digital products, no shipping is required.
Sales Tax
Sales tax is applied during checkout based on your shipping address, as required by state and local regulations.
- States without sales tax (Oregon, Delaware, Montana, New Hampshire, and Alaska) will not have any tax added.
- For all other U.S. states, tax is calculated automatically based on your location. Examples include:
- Illinois: 8.92%
- California: 8.98%
- Texas: 8.20%
- New York: 8.54%
- Florida: 7.02%
If you have questions regarding sales tax on your order, feel free to reach out to us at support@bjones.store.
Important Notes
- Shipping times listed above are business days only (Monday–Friday).
- We are not responsible for delays caused by unforeseen circumstances such as severe weather, carrier service interruptions, or incorrect shipping details provided at checkout.
- If your package is lost or arrives damaged, please contact us immediately so we can work with the carrier to resolve the issue.
Our Commitment
We know how important it is for your order to arrive on time and in perfect condition. That’s why we use trusted carriers, provide clear communication, and stand by you every step of the way.
For any shipping-related questions or assistance with your order, please don’t hesitate to contact us at: support@bjones.store